Our On-site Support Package is suited to either businesses or home users. Benefits of this contract are: UNLIMITED telephone support, UNLIMITED remote support and two on-site call-outs per month. The cost of this monthly package is £20 per computer per month. The minimum cost of this contract is £100 per month; in addition a cost of £75 per file server.
Terms and Conditions
1. Support for the packaged options is available between the hours of 9am to 5pm, Monday to Friday, excluding public holidays
2. The on-site support package (available only in the Greater London area) will include two callouts (maximum 1.5 hrs per callout) per month.
3. Paying for either the remote support contract or the on-site support contract is an agreement to make a monthly payment at a regular date for a minimum of 12 months; one month’s notice by email or post must be given to cancel.